Noticeboard

YES our phone lines are busy..... We have increased capacity from 5 to 15 phone lines but you will still find our lines are engaged at times. Please use e-consult to send us a message, request an appointment or chase results. You can even use it to request a callback to book a flu jab.

Appointments

Due to the COVID-19 we have reduced the number of face to face appointments to limit the spread of the virus between our staff and our patients. All appointments are by phone or video first followed by a face to face examination if required.

When attending your appointment you will generally be asked to wait outside until the nurse or GP calls you in. 

We have a range of measures to minimise the risk of COVID-19

Social distancing will be in place

There will be additional infection control procedures and clinical staff will be wearing personal protective equipment.

To Book an appointment

Ring the surgery during our opening times to make an appointment with the doctor or nurse or complete an E-Consult at any time 24/7

(patients are advised that we record calls for training purposes) 

Booking in

When you arrive at the surgery for your appointment you can check in, in one of two ways:

  1. Phone reception directly on 07946809256 to advise that you have arrived. Wait in your car and we will call you in when your clinician is ready
  2. If you have no phone or car ring our doorbell. We have a small number of socially distanced seats in our waiting room.

Masks

Please wear a face covering when entering the surgery building.

Chaperone

All patients are entitled to have a chaperone present for any consultation. Please request this at the time of booking in or speak to your GP.

Telephone Availability

If you need information by telephone please leave a message with reception or complete an E-Consult and they will pass this on to the doctors. A doctor will call you back unless the information can be passed back through the receptionists.

 
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