This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

What do I do if I think I have "the coronavirus"

NHS Horsham and Mid Sussex CCG -Referral Support Service

If you have been referred by your GP and wish to discuss your options, please contact The referral support service between 11am and 4pm Monday to Friday on: 01293 300270 or email  hsccg.rss.queries@nhs.net

LIVI:  video consultations are now available 07:00-22:00 M-F and 08:00-16:00 S+S 

NHS 111 online : Contact NHS111 for advice without needing to phone.

Appointments

If you have chest pains, or are breathless, telephone the surgery immediately.  Inform the receptionist clearly of your symptoms, Alternatively telephone 999.

Appointments can be made by telephone on 01444 242860/246262 between 8.30 am and 6 pm Monday to  Fridays.  For routine appointments please give as much notice as possible.  If your problem is urgent you will be seen by a doctor the same day, however, this may not be with your usual doctor.

Please note the doctor of your choice may be unavailable either on holiday or study leave. 

Please do everything you can to keep your appointment and inform us as soon as possible if you are unable to attend for your appointment.  If you arrive later than your appointment time the doctor may ask to see you at the end of surgery.  If we are running late, please bear with us – on another occasion it may be you who needs the extra time.

On the majority of occasions, the doctor will see patients promptly.  Please remember that there may be times when a doctor has to leave to attend an emergency or the doctor may need to give additional time in surgery to a patient because of the nature of the problem he/she presents with.  If this should happen an explanation will be available from the receptionist. 

To Book an appointment

Ring the surgery between opening times to make an appointment with the doctor or nurse.

(patients are advised that we  record calls for training purposes) 

Alternatively you can make an appointment for the doctors only online on https://patient.emisaccess.co.uk To use this facility you will need to register your details with the surgery.  Please ask the receptionist for an application form.

Booking in

When you arrive at the surgery for your appointment you can check in, in one of two ways:

  1. Using our touch-screen self check-in system (if blank screen, just touch screen to start)
  2. By reporting to the reception

Our simple touch-screen self check-in system enables patients to book themselves in without having to go to reception and helps to keep queues to a minimum, so please use it whenever possible. If you need help please speak to the receptionist.

Chaperone

All patients are entitled to have a chaperone present for any consultation. Please request this at the time of booking in or speak to your GP.

Telephone Availability

If you need information by telephone please leave a message with reception and they will pass this on to the doctors. A doctor will call you back unless the information can be passed back through the receptionists.

Fitness to Work Certificates

A Fitness to Work Certificate is required only for illnesses lasting longer than a week.  SCI forms for self-certification are available from your employer, which you complete yourself.  For any illness lasting longer than six days you will need to see the doctor for him/her to issue a Fitness to work Certificate.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website